Vinted Users Share Displeasure About Size Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its measurement guidelines for women's and children's garments but did not contact all shoppers about the modification.
Social Media Response
Countless users and merchants are expressing on platforms saying Vinted listings now show a modified sizing category than originally posted as a result of the reclassification.
The company said the new system was more in line with other platforms.
It has advised users to check their listings and update the measurements by hand when needed, which has left users frustrated.
Measurement Approach Changes
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.
Member Accounts
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Necessary Adjustments
Charlotte Lunn, from Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The service features exceeding 100 million users, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods following member complaints.